At Re-Infotech, we recognize the importance of providing exceptional service to your customers and stakeholders. We understand that effective ticket management is key to achieving this goal. That’s why we offer robust ticketing solutions designed to enhance the efficiency and effectiveness of your helpdesk operations.
Our state-of-the-art ticketing software is designed to support two of the industry’s leading ticketing systems: Request Tracker (RT) and OsTicket. These powerful tools allow your customers to easily submit their requests and monitor the status of their tickets, including estimated resolution times.
With our automated ticket assignment feature, you can rest assured that your support staff is always on top of things. The system categorizes tickets based on their nature, priority, and urgency, making it easier for you to manage your workflow and ensure that no issue goes unnoticed.
We take pride in supporting Request Tracker (RT) and OsTicket, two of the most powerful ticketing systems available today. These tools enable your customers to submit their requests with ease and track the progress of their tickets, including potential resolution ETAs.
Say goodbye to disorganized and inefficient service operations. By choosing a ticketing system from Re-Infotech, you can provide your customers and stakeholders with the highest level of service.
Optimize your helpdesk operations with Re-Infotech’s ticketing solutions. Experience the difference that efficient ticket management can make in delivering superior service to your customers and stakeholders. Choose Re-Infotech for your ticketing needs today.